Terms & Conditions


National Park Express (hereinafter “National Park Express” or “NPE”) is a wholly-owned subsidiary of CHD, Inc which acts in the capacity of an agent of transportation, attractions, shows, sightseeing and hotel accommodations. Coupons, tickets, and receipts issued by NPE, are subject to the terms and conditions stipulated by our company and the suppliers. NPE shall be exempt from any liability for loss or damage to property, injury of persons, accidents, delays, irregularities or other occurrences beyond its control, including from third parties. Every effort will be made to adhere to the published itineraries. NPE reserves the right to alter any itinerary at any time based on local conditions, and will not be responsible for losses incurred due to unforeseen circumstances. Tour prices are subject to change. NPE reserves the right to adjust the listed price at any time for any reason, however, we will not adjust prices once the booking has been confirmed and full payment has been received. Once a tour departs, there will be no refunds extended.

Should weather issues or other unforeseen circumstances cause a delay in our tour or transportation before the departure, NPE reserves the right to postpone or cancel, and any loss or additional expenses incurred shall be borne by the participants.

The listed tours are designed by NPE; we do our best to make sure all the tour arrangements and inclusions will be the same as planned. Should any unforeseen situation(s), such as traffic, road conditions, accidents, mechanical problems, public enemies, strikes, riots, political upheavals, authority of law, bad weather or any other natural circumstances beyond our control arise, local agents conducting the tour or our office staff reserve the right to alter the itinerary as necessary for the comfort and safety of the participants. Any additional expenses incurred shall be charged to the participants. Participants should strictly abide by the laws and regulations of the local governments. NPE will not be responsible for individuals, for any and all penalties due to any regulations of the governments of the cities, counties, countries, and other jurisdictions visited.

To ensure comfort, quality and safety, NPE reserves the right to accept, reject, or expel any individual who is deemed disruptive or incompatible with the interests, comfort and safety of the group. All expenses to do so will be borne by the passenger. NPE will not be responsible for the behavior of any tour participant. NPE reserves the right to make changes in the itinerary, or to cancel, whenever the Company deems it necessary for the comfort, convenience, or safety of the tour participants.

By accepting the booking, tickets, vouchers, documents, or electronic confirmations, the passenger agrees that neither NPE nor any of our representatives shall be liable for any loss, injury, or damage to you or your personal belongings, or in connection with any accommodations, transportation, or other services resulting directly or indirectly from any of the following: theft, mechanical breakdowns, government actions, political unrest, terrorism, strikes, lockouts, war, weather, natural disasters or other factors and causes beyond our control, acts of vandalism, air or land policy, burglaries, accidents, injuries, assaults or any physical harm to you or your personal belongings. NPE is not responsible for your failure to follow instructions including but not limited to hotel, tour or attraction check-in or check-out times, funds and payment methods, failure to obtain required documentation including passport, visas, health certificate, or others where required.

NPE reserves the right to change the planned inclusions, according to operational cost, hotel availability, or other causes, without prior notice. It is your own responsibility to follow all rules of third-party vendor partners, including avoiding smoking in non-smoking rooms, eating and drinking regulations, policies regarding alcohol, and any other policies and regulations pertaining to the destinations, companies or establishments visited.

NPE recommends that our customers acquire insurance on medical, trip cancellation, and general travel insurance. We act as agent for suppliers of transportation, sightseeing and hotel accommodations, all terms and conditions will be borne by the respective suppliers: NPE shall be exempt from any liability for loss or damage of properties, injury to people, delays, accidents, irregularities or other occurrences beyond its control.

Tour fare includes, transportation, ticket and admission fees mentioned in the itinerary. Tour fare excludes any personal expenses, such as phone calls, optional activities, food and drink not specifically included within the itinerary, travel or other insurance, gratuities to the Guide/Driver, any airport taxes and other related charges.

Prices on our websites are shown in U.S. dollars. If you are paying for your order with an international credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees. NPE gift Cards or Canyon Express Passes are not refundable or cancelable.

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